Privacy Policy

Who we are

Velocita Luxury Chauffeur ("Velocita," "we," "us") is operated by Garg Enterprises LLC. This Privacy Policy explains how we collect, use, and protect information when you book or use our chauffeur services or visit our website.

Information we collect

• Booking details: name, email, phone, pickup and drop-off addresses, date and time, flight number, vehicle preference, and any special instructions you provide.
• Payment information: processed by our payment provider (Stripe). We do not store full card numbers on our servers.
• Usage data: standard log information such as IP address, browser type, pages viewed, and timestamps.

How we use your information

• To provide, schedule, and complete your chauffeured transportation.
• To communicate ride confirmations, driver details, receipts, and dispatch updates.
• To process payments and prevent fraud.
• To improve our service quality and website performance.
• To comply with applicable legal obligations.

Sharing

We share information only with the chauffeur fulfilling your trip, payment processors, email and SMS providers used to deliver confirmations, and authorities where required by law. We do not sell your personal information.

Data retention & security

We retain booking and billing records as required for accounting and regulatory purposes. We use industry-standard administrative and technical safeguards to protect your data, but no system can be guaranteed perfectly secure.

Your choices

You may request access, correction, or deletion of your personal information by emailing customersupport@velocita.limo. You may opt out of marketing communications at any time.

Contact

Questions about this policy? Reach us at customersupport@velocita.limo or +1 (352) 871-4835.